Shipping policy

Free shipping

Order one case (12 bottles) or more of wine and shipping is free. Mix and match any of our wines to build your case. Free shipping does not apply to orders shipped to Alaska or Hawaii.

Where we ship

We ship wine to the states that allow direct shipping of wine to consumers. Shipping eligibility for your state is confirmed at checkout. We cannot ship wine to a P.O. Box or APO/FPO address.

Shipping from the tasting room: If you live in a state we cannot ship to and you buy wine in person at the winery, we may be able to ship it to your home state as a one-time order at the time of purchase. Additional orders cannot be placed online or by phone.

Shipping times

Orders typically ship within one to two business days. Delivery usually takes three to five business days on the East Coast and seven to ten business days to the West Coast, Alaska and Hawaii. UPS is our primary carrier and will email you a tracking number once your order is on its way.

Shipping rates

Wine ships by UPS Ground. Rates are based on the weight of your package and the delivery ZIP code and are shown at checkout.

Expedited shipping: UPS Next Day Air and 2nd Day Air are available for an additional charge. Call us at (315) 482-9306 for a quote.

Adult signature required

UPS requires an adult signature (21 or older with a valid ID) when any package containing alcohol is delivered. Packages cannot be left at your door or with a minor, so please choose a shipping address where someone 21 or older will be available.

Weather

Extreme cold can damage wine. If temperatures are expected to drop below 32°F over a weekend, Friday shipments may be held until Monday so packages do not sit on a truck. We will let you know if your order is delayed.

Questions

Contact the tasting room at tastingroom@thousandislandswinery.com or (315) 482-9306.